FlexCore Support

Fast, accurate support when you need it

Check the FAQs first. If the issue remains, contact the administrator or start a RustDesk remote-support session.

Support process

Follow this recommended path for a faster resolution.

1Search the FAQ for the symptom
2Send the error screen and time to the administrator
3Start RustDesk remote support as instructed

Frequently asked questions

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IT administrator

Administrator김제린 · Site administrator
Support hoursWeekdays 09:00–18:00 · Lunch 11:30–12:30
Primary channelE-MAIL
Messenger카카오톡 #nekoniel
Contact the administrator before starting RustDesk remote support.

Remote support downloads

Download and run the file for your device.
Share the ID and one-time password only with a verified administrator during support, then disconnect when finished.

How remote support works

  1. Download and run RustDesk for your device.
  2. Send the displayed ID and one-time password to the administrator.
  3. Review and allow the connection request.
  4. Select Disconnect when support is complete.