Frequently asked questions
Search FAQ
No results. Try another keyword.
IT administrator
Administrator김제린 · Site administrator
Support hoursWeekdays 09:00–18:00 · Lunch 11:30–12:30
Primary channelE-MAIL
Contact the administrator before starting RustDesk remote support.
Remote support downloads
Download and run the file for your device.
Share the ID and one-time password only with a verified administrator during support, then disconnect when finished.
How remote support works
- Download and run RustDesk for your device.
- Send the displayed ID and one-time password to the administrator.
- Review and allow the connection request.
- Select Disconnect when support is complete.